Financial Policy

Please review below and also refer to our financial payment policy in our office before your visit. For billing questions, please call 1-866-270-8965. For convenience, you may make a payment online at https://floa.patientbillhelp.com/.

Patient Portion with Insurance

Insurance co-payments, co-insurance and deductibles are expected at the time of service. These are based on your benefits through your insurance company and confirmation by our Benefits Department.

A service rendered by our providers does not guarantee payment for these services by your insurance company. Please refer to your insurance benefit booklet or call the number listed on your insurance card for benefit information.

Surgery

Prepayment of the patient’s estimated financial responsibility for surgery is required. A Benefit Representative will notify you prior to your surgery of your financial obligation based on the expected procedure.

Payment Options

If you are unable to make payment by cash, check, credit card or Care Credit, payment plans can be arranged through a Benefit Representative by calling 1-866-270-8965.

If any balance remains unpaid, your account will be forwarded to an outside collection agency for failure to pay. The collection agency may report delinquency of payment to the credit bureau.

If there is a financial hardship, please ask to speak to our Benefit Representative before an appointment is made to discuss payment options.